When will I have to use direct deposit or an "e-card" to receive my support payments? What if I purchase things for my child over and above my support order?Īny gift or money not paid through the CSEA is considered a gift and not credited to your obligation. The parent paying support pays an administrative fee pursuant to state law. No, services are free to the custodial parent. It takes several weeks to receive the results from the testing lab. How long does it take the CSEA to receive paternity test results? There may be other reasons CSEA can review the order. Until the obligor is behind an amount equal to one month's support he/she is not considered in default and action cannot be taken.Ī review may be requested every three years or if there has been a 30% change in income beyond the control of either party. Why aren't you taking action against the obligor?Īll child support orders are administered on a monthly basis. Administrative processing fees are above your monthly ordered amount and are collected by the CSEA at the end of the month. If the smaller check was the last of the month, you may have received your full amount for the month. The CSEA also accepts payments from obligors who personally appear at our Payment Office. Recoupment accounts for overpayments are also established and monitored by this area. Although all child support and spousal support payments are entered and disbursed by Child Support Payment Central in Columbus, the county is responsible to make adjustments and corrections to posted payments for child support, spousal support, birth expenses, legal fees, and other ordered payments payable through the CSEA. The Payment Accuracy unit contains Auditors who review and prepare audits of cases using payment histories and disbursement activity to ensure accuracy. The Data Entry unit enters all administrative orders, as well as all court orders for child support or spousal support, modifications and journal entries with other changes. No problem!!! For your convenience, The Tuscarawas County CSEA has a public access web portal computer available to our customers FREE of charge to view your web portal account or print payment history reports.This area is comprised of the Data Entry Unit, Bookkeeping, and the Payment Accuracy Unit. See your child support case and court order information, view & print payment history, send us a safe & secure electronic message, and change or update your registered email address. Submit inquiries and receive answers to your child support questions at your convenience through the child support customer service web portal. Ohio Child Support Customer Service Web Portal We believe that we make a difference in the life of a child by working with both parents to establish and enforce orders which give children the opportunity for a better life. We aspire to be an outstanding, family friendly organization providing a professional and caring experience to every parent. The mission of the Tuscarawas County CSEA is to provide a team of dedicated individuals who work to collect the support your child deserves. If you have any doubt with whom you are speaking, please hang up and call (330)343-0099 and ask to speak with your case manager or another member of the TCCSEA team A Tuscarawas County CSEA employee will introduce themselves by their first name and will inform you they are calling from Tuscarawas County CSEA. Please be advised Tuscarawas County CSEA does not use robo calling, nor will we request payment over the phone. Three Northeast Ohio county CSEAs have been contacted regarding calls requesting payment for past due child support. Notice: Fraudulent Child Support Collection Calls
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